Role Overview
We are looking for a Senior Product Manager to drive the evolution of Freight Tiger’s logistics and payments platform — powering freight invoicing, reconciliation, and payments across India’s largest supply chains. The ideal candidate has scaled platforms from 1x to 10x, understands the ground realities of loading/unloading operations, and brings deep empathy for the fleet owner and truck driver ecosystem. You’ll define the future of how logistics payments flow — from trip to cash — across shippers, transporters, and finance teams.
Key Responsibilities
- Own the end-to-end FRM product roadmap — from invoicing to reconciliation and payments — aligning releases with strategic business goals and customer impact.
- Lead platform scalability initiatives , driving modularization, stability, and adoption across multiple shipper and transporter segments.
- Design and ship workflows that digitize and automate freight invoicing, charge computation, ledgering, and multi-entity reconciliations.
- Solve for B2B payments inefficiencies by embedding finance capabilities such as early payment options, split settlements, fuel/insurance integrations, and credit flows into logistics operations.
- Map and optimize operational touchpoints in loading/unloading, trip closure, and document capture — ensuring real-world reliability for fleet owners, drivers, and yard operators.
- Champion ecosystem users — transporters, fleet owners, finance controllers, and supply chain leaders — and design for their pain points around cash flow, compliance, and visibility.
- Integrate seamlessly with ERPs and financial systems (SAP, Oracle, Tally) and external partners (banks, NBFCs, payment gateways) to enable frictionless transactions.
- Leverage data and AI models to drive predictive matching, anomaly detection, and invoice validation to reduce manual reconciliation and exception handling.
- Collaborate cross-functionally with engineering, design, operations, and finance to deliver scalable, intuitive, and compliant solutions.
- Define and track success metrics — feature adoption, invoice accuracy, reconciliation turnaround, working capital efficiency, and platform NPS.
- Mentor junior PMs and lead multi-functional squads , ensuring execution velocity and outcome alignment across teams.
Preferred Qualifications
- 6–9 years of product management experience, with at least 3+ years in logistics, supply chain, or fintech/payments within a B2B SaaS or marketplace environment.
- Proven experience in scaling complex enterprise platforms — from early MVPs to widely adopted multi-tenant systems.
- Deep understanding of freight operations — including trip creation, loading/unloading, dispatch, and ePOD workflows.
- Experience working with fleet owners, transporters, and driver networks , with appreciation for their digital adoption challenges.
- Strong understanding of invoicing, billing, reconciliation, and payments workflows (GST, TDS, e-invoicing, etc.).
- Prior experience integrating with banking and ERP systems , enabling digital payments and automated settlements.
- Strong analytical and problem-solving skills — able to convert operational pain points into scalable digital solutions.
- Excellent communication, stakeholder management, and influencing skills across business, tech, and operations.
- Entrepreneurial mindset with a bias for execution and track record of shipping impactful, revenue-driving products.
Success in this role will mean:
- Platform adoption scaled across top logistics customers.
- Reduction in reconciliation and payment cycle times.
- Improved driver and transporter experience through simplified workflows.
- 10x growth in processed freight value via automation and embedded finance features.
